Return and Refund Policy
General Eligibility:
Refunds or exchanges must be requested within 3 days of receiving the item.Used items are not eligible for a refund or exchange under any circumstances.
All items must be returned in original, unused condition with all original packaging.
Customized Products:
Customized or personalized items are not eligible for return or exchange.These products are made specifically to your order and cannot be resold.
Damaged or Defective Items:
In the unlikely event that an item arrives damaged or defective, please contact us within 3 days of receipt with proof of damage (photos or videos).
We will assess the damage and, if deemed eligible, offer a replacement or a full refund.
Return Shipping Costs:
The customer is responsible for any shipping costs associated with the return unless the item was received damaged or incorrect.Refund Process:
Approved refunds will be processed within 7-10 business days after we receive and inspect the returned item.Refunds will be issued via the original payment method.